Not looking good for the home team

I’ve just gotten off the phone with United Airlines for the 3rd time today. My attempts to get contact with someone who actually gave a shit have so far been in vain. Near as I can tell:

No one at Dulles actually ever checks or answers mail.

My bag and the two 375 dollar suits in it are never coming home.

It is going to take over 70 days to get a fucking dollar that I am owed by UAL.

This is a shitty way to treat a 1K member if you ask me. Any suggestions on how to get them to respond?

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